Blackboard Announcements

Blackboard Login Issues

Wednesday, Mar 25, 2020

11:15AM - Blackboard users are currently unable to login. We are working to fix the issue. Users who are already logged in may continue to use the site normally.

1:05PM Access has been restored. Blackboard users can now login.

Coronavirus (COVID-19) and the COM Library

Monday, Mar 23, 2020

COM Library is here to support you. We will be open with limited staff and face 2 face services, but all our great online resources including help from our staff is still available! Find out more on the Alternate Operating Schedule & the Library page.

- Kathryn Park, MLS, Library Director

Coronavirus (COVID-19) and COM's Second 8-week Spring Semester

Monday, Mar 23, 2020

Due to the COVID-19 outbreak, College of the Mainland's second 8-week spring semester will start on March 30, 2020.

Please see for more details about how the college is resuming classes.

Do Not Use Internet Explorer or Edge Web Browser

Monday, Mar 23, 2020

Many students are having issues when using Internet Explorer or Edge web browsers to do assignments in Blackboard. Please note these are not supported browsers. The most compatible browsers with Blackboard are Google Chrome and Mozilla Firefox

Respondus Lockdown Browser

Monday, Mar 23, 2020

Students: Your instructor may require you to use Respondus LockDown Browser for exams or quizzes. You will need to install this browser and use it instead of Chrome or Firefox to login to Blackboard and take your test. Click the link at the top of this page to access the download page. If you are trying to access an exam and it says you need a password, that means you are not using the LockDown Browser!

Intro To LockDown Browser

Windows installation video

Mac installation video

LockDown Browser device compatibility.


Online Learner Workshop

Thursday, Aug 29, 2019

Students who are taking an online class for the first time at COM are required to complete the Online Learner Workshop before accessing their courses. The workshop will teach you how to navigate a course in Blackboard and prepare you to succeed in your online class. 

Register for the OLW in WebAdvisor so that you can complete it and start your online class!

When Will I Get Access To My Classes?

Thursday, Aug 29, 2019

Courses are not available until the official start date of the class.

You cannot log into Blackboard until you register for a class. Have you registered for the Online Learner Workshop within the past few hours? Check the Access Schedule to find out when you will get access based on when you registered.

Blackboard Mobile App

Thursday, Aug 29, 2019

The Blackboard app is available for students in the AppleAndroid and Windows app stores. Download the app to access Blackboard, get grades, and participate in discussions on the go.

(Note: We recommend you take exams and quizzes using a wired ethernet connection)

Respondus LockDown Browser does not work on mobile devices.

Blackboard Instructor is available for instructors on Android and iOS.

Known Issues

Blank Documents Submitted For Assignments

Description: When using Microsoft Edge on Windows 10 operating system, a document that is submitted to an assignment is blank. This occurrs when the file is open in a program on the computer at the time of submission. This causes Edge browser to submit a size 0KB blank document.

Solution 1: Make sure the document is closed in Microsoft Word or other applications before submitting the file with Edge browser.

Solution 2: Use a different web browser that does not suffer from this bug, such as Chrome or Firefox.

Course Menu is Hidden

Can't navigate a course? Show the course menu!

New Features

Course Copy

Instructors can now perform a course copy.

Respondus Lockdown Browser and Monitor

Training videos for Respondus Lockdown Browser and Monitor are located in Blackboard. To view them, go into your Blackboard course and find Respondus Lockdown Browser under Course Tools.

Single Sign-On

Blackboard and COM email share the same login page. Once logged in, users can access Blackboard and COM email simultaneously from the same session. If you have bookmarked our Blackboard login page, please remove it and bookmark this announcements page instead.